Layla Chen

A product designer with a luxury retail background.
Passionate about accessibility and minimalist design.

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Optimising a kiosk system

An internship project in partnership with a logistics company to improve their existing kiosk system.

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Improving a WhatsApp flow and reducing clicks by 1/3

A group client project in partnership with a fintech company based in the US to improve their existing WhatsApp integration, successfully reducing clicks by 1/3.

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Designing a cash-gifting feature to simulate the traditional experience

Designing a cash-gifting feature to simulate traditional cash-gifting culture within the mobile app.

See case study